reference-ops
Use to manage workflows, compliance, and measurement for customer references.
Best use case
reference-ops is best used when you need a repeatable AI agent workflow instead of a one-off prompt.
Use to manage workflows, compliance, and measurement for customer references.
Teams using reference-ops should expect a more consistent output, faster repeated execution, less prompt rewriting.
When to use this skill
- You want a reusable workflow that can be run more than once with consistent structure.
When not to use this skill
- You only need a quick one-off answer and do not need a reusable workflow.
- You cannot install or maintain the underlying files, dependencies, or repository context.
Installation
Claude Code / Cursor / Codex
Manual Installation
- Download SKILL.md from GitHub
- Place it in
.claude/skills/reference-ops/SKILL.mdinside your project - Restart your AI agent — it will auto-discover the skill
How reference-ops Compares
| Feature / Agent | reference-ops | Standard Approach |
|---|---|---|
| Platform Support | Not specified | Limited / Varies |
| Context Awareness | High | Baseline |
| Installation Complexity | Unknown | N/A |
Frequently Asked Questions
What does this skill do?
Use to manage workflows, compliance, and measurement for customer references.
Where can I find the source code?
You can find the source code on GitHub using the link provided at the top of the page.
Related Guides
SKILL.md Source
# Reference Operations Skill ## When to Use - Running reference matching, scheduling, and follow-up processes. - Auditing reference utilization, fatigue, and consent records. - Reporting on advocacy impact for sales leadership. ## Framework 1. **Request Intake** – standardize forms, qualification criteria, and SLA expectations per deal stage. 2. **Matching Logic** – map requests to advocates by persona, industry, use case, language, and availability. 3. **Logistics & Compliance** – schedule calls, provide briefing docs, capture approvals, and log NDAs. 4. **Post-call Workflow** – collect feedback from both parties, update CRM entries, and issue rewards. 5. **Analytics & Governance** – monitor utilization, fatigue thresholds, and gaps by segment. ## Templates - Reference request form template. - Matching matrix (request attributes → advocate tags). - Follow-up checklist and feedback survey. ## Tips - Integrate with CRM to auto-create tasks and close the loop with reps. - Flag overused advocates and rotate in new voices regularly. - Share monthly scorecards with GTM teams to highlight wins and needs. ---
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