Bland AI — Voice Calling Skill
Make and manage AI-powered phone calls via the Bland AI API.
About this skill
The Bland AI Voice Calling Skill empowers AI agents to seamlessly interact with the real world via phone calls. This skill provides a comprehensive command-line interface to the Bland AI API, allowing users to initiate outbound calls, manage their status, retrieve transcripts and recordings, and even configure AI agents for inbound call screening. It acts as a bridge between an AI's logic and voice communication, making it possible for agents to complete tasks that traditionally require human phone interaction. Users can instruct the AI to perform specific tasks during a call, such as making reservations, gathering information, or handling customer inquiries. The skill supports various options like choosing voices, setting caller IDs, and waiting for greetings. Beyond just making calls, it facilitates detailed post-call analysis by an AI, enabling extraction of specific information or confirmation of goals from the conversation. This skill is invaluable for scaling operations that involve phone communication, automating repetitive tasks, or providing an AI-driven front-line for customer interactions. It transforms an AI agent into a capable tele-operator, extending its utility into voice-based services and information retrieval.
Best use case
The primary use case for the Bland AI Voice Calling Skill is the automation of diverse phone-based tasks, from scheduling appointments and conducting surveys to screening calls and providing customer support. Businesses and individuals seeking to scale their communication, reduce manual effort in outbound or inbound calling, or leverage AI for data collection via phone will benefit most.
Make and manage AI-powered phone calls via the Bland AI API.
Users can expect AI-driven phone calls to be placed, managed, and analyzed, resulting in automated task completion, detailed call records (transcripts, recordings), and actionable insights, all without direct human intervention.
Practical example
Example input
Use Bland AI to call +12125551234 and ask about their return policy for electronics, specifically if they accept returns after 30 days without a receipt, and then summarize the key points.
Example output
Call ID: abc123def456 Call Status: completed Transcript: "AI: Hello, I'm calling to inquire about your return policy for electronics. Specifically, do you accept returns after 30 days without a receipt? Customer: We generally have a 30-day return window with a receipt... AI: Thank you. So, no returns after 30 days or without a receipt for electronics. Customer: That's correct." Analysis: "The store does not accept returns for electronics after 30 days or without a receipt."
When to use this skill
- Automating outbound calls for sales lead qualification, customer support follow-ups, or appointment setting.
- Configuring an AI to screen and filter incoming calls before forwarding or responding.
- Gathering specific information from businesses or services through automated inquiries.
- Analyzing recorded conversations to extract key data points or assess call effectiveness automatically.
When not to use this skill
- For highly sensitive or emotionally nuanced conversations where human empathy and complex judgment are critical.
- In situations where direct, personal human interaction is legally required or strongly preferred by the counterparty.
- For tasks requiring immediate, unscripted improvisation beyond the AI's programmed 'task' prompt and available options.
- When network reliability or API costs are prohibitive for the desired volume and duration of calls.
Installation
Claude Code / Cursor / Codex
Manual Installation
- Download SKILL.md from GitHub
- Place it in
.claude/skills/bland/SKILL.mdinside your project - Restart your AI agent — it will auto-discover the skill
How Bland AI — Voice Calling Skill Compares
| Feature / Agent | Bland AI — Voice Calling Skill | Standard Approach |
|---|---|---|
| Platform Support | Not specified | Limited / Varies |
| Context Awareness | High | Baseline |
| Installation Complexity | medium | N/A |
Frequently Asked Questions
What does this skill do?
Make and manage AI-powered phone calls via the Bland AI API.
How difficult is it to install?
The installation complexity is rated as medium. You can find the installation instructions above.
Where can I find the source code?
You can find the source code on GitHub using the link provided at the top of the page.
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SKILL.md Source
# Bland AI — Voice Calling Skill Make and manage AI-powered phone calls via the Bland AI API. ## Quick Start ```bash # Make a call bland call +14155551234 --task "Call and ask about their hours" # Check call status bland call-status <call_id> # Get transcript after call bland transcript <call_id> ``` ## Commands | Command | Description | |---------|-------------| | `bland call <phone> [opts]` | Place an outbound AI call | | `bland call-status <id>` | Get status/details of a call | | `bland calls [--limit N]` | List recent calls | | `bland stop <id>` | Stop an active call | | `bland stop-all` | Stop all active calls | | `bland recording <id>` | Get recording URL for a call | | `bland transcript <id>` | Get formatted transcript | | `bland voices` | List available voices | | `bland numbers` | List owned inbound numbers | | `bland buy-number [--area-code 415]` | Purchase an inbound number | | `bland setup-inbound <phone> --task "prompt"` | Configure inbound call agent | | `bland balance` | Check account balance | | `bland analyze <id> --goal "question"` | AI analysis of a call | ## Call Options ``` --task "prompt" AI agent instructions (required for useful calls) --voice "josh" Voice to use (default: josh) --first-sentence "Hi!" First thing the AI says --from "+1234567890" Caller ID (must own the number) --wait-for-greeting Wait for the other party to speak first --wait Poll until call completes, then show transcript --model "base" Model to use (default: base) ``` ## Examples ```bash # Restaurant reservation bland call +14155551234 --task "Make a reservation for 2 at 7pm tonight under Joshua" # Call and wait for result bland call +14155551234 --task "Ask about store hours" --wait # Screen inbound calls bland setup-inbound +14155551234 --task "You are a call screener. Ask who is calling and why." # Analyze a completed call bland analyze abc123 --goal "Did they confirm the appointment?" ``` ## Environment - **API Key:** `BLAND_API_KEY` in `/root/clawd/.env` - **API Base:** `https://api.bland.ai/v1` - **Script:** `/root/clawd/skills/bland/scripts/bland.sh` ## Notes - Phone numbers must be E.164 format: `+14155551234` - Calls cost money — check `bland balance` before heavy usage - Use `--wait` flag to block until a call finishes and auto-show transcript - Recording URLs are temporary — download if you need to keep them
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