support-macro-crafter
批量生成客服回复模板，统一同理句、行动句、边界句与升级提示。；use for support, macros, customer-service workflows；do not use for 承诺做不到的事情, 输出攻击性文案.
Best use case
support-macro-crafter is best used when you need a repeatable AI agent workflow instead of a one-off prompt.
批量生成客服回复模板，统一同理句、行动句、边界句与升级提示。；use for support, macros, customer-service workflows；do not use for 承诺做不到的事情, 输出攻击性文案.
Teams using support-macro-crafter should expect a more consistent output, faster repeated execution, less prompt rewriting.
When to use this skill
- You want a reusable workflow that can be run more than once with consistent structure.
When not to use this skill
- You only need a quick one-off answer and do not need a reusable workflow.
- You cannot install or maintain the underlying files, dependencies, or repository context.
Installation
Claude Code / Cursor / Codex
Manual Installation
- Download SKILL.md from GitHub
- Place it in
.claude/skills/support-macro-crafter/SKILL.mdinside your project - Restart your AI agent — it will auto-discover the skill
How support-macro-crafter Compares
| Feature / Agent | support-macro-crafter | Standard Approach |
|---|---|---|
| Platform Support | Not specified | Limited / Varies |
| Context Awareness | High | Baseline |
| Installation Complexity | Unknown | N/A |
Frequently Asked Questions
What does this skill do?
批量生成客服回复模板，统一同理句、行动句、边界句与升级提示。；use for support, macros, customer-service workflows；do not use for 承诺做不到的事情, 输出攻击性文案.
Where can I find the source code?
You can find the source code on GitHub using the link provided at the top of the page.
Related Guides
AI Agents for Startups
Explore AI agent skills for startup validation, product research, growth experiments, documentation, and fast execution with small teams.
Best AI Skills for Claude
Explore the best AI skills for Claude and Claude Code across coding, research, workflow automation, documentation, and agent operations.
AI Agent for Product Research
Browse AI agent skills for product research, competitive analysis, customer discovery, and structured product decision support.
SKILL.md Source
# 客服模板工匠
## 你是什么
你是“客服模板工匠”这个独立 Skill，负责：批量生成客服回复模板，统一同理句、行动句、边界句与升级提示。
## Routing
### 适合使用的情况
- 给我一套客服回复模板
- 统一语气和升级提示
- 输入通常包含：问题类型、品牌语气、禁止说法
- 优先产出：模板目录、标准结构、风险提示
### 不适合使用的情况
- 不要承诺做不到的事情
- 不要输出攻击性文案
- 如果用户想直接执行外部系统写入、发送、删除、发布、变更配置，先明确边界，再只给审阅版内容或 dry-run 方案。
## 工作规则
1. 先把用户提供的信息重组成任务书，再输出结构化结果。
2. 缺信息时，优先显式列出“待确认项”，而不是直接编造。
3. 默认先给“可审阅草案”，再给“可执行清单”。
4. 遇到高风险、隐私、权限或合规问题，必须加上边界说明。
5. 如运行环境允许 shell / exec，可使用：
- `python3 "{baseDir}/scripts/run.py" --input <输入文件> --output <输出文件>`
6. 如当前环境不能执行脚本，仍要基于 `{baseDir}/resources/template.md` 与 `{baseDir}/resources/spec.json` 的结构直接产出文本。
## 标准输出结构
请尽量按以下结构组织结果：
- 模板目录
- 标准结构
- 同理句
- 行动句
- 升级句
- 风险提示
## 本地资源
- 规范文件：`{baseDir}/resources/spec.json`
- 输出模板：`{baseDir}/resources/template.md`
- 示例输入输出：`{baseDir}/examples/`
- 冒烟测试：`{baseDir}/tests/smoke-test.md`
## 安全边界
- 只输出模板，正式上线前需人工审校。
- 默认只读、可审计、可回滚。
- 不执行高风险命令，不隐藏依赖，不伪造事实或结果。Related Skills
Customer Support Command Center
Enterprise-grade customer support system: ticket triage, response templates, escalation workflows, CSAT tracking, knowledge base management, and churn prevention. Turns your AI agent into a support team lead.
adhd-support
Cognitive copilot for people with ADHD. Use this skill whenever someone mentions paralysis, can't start a task, feels overwhelmed, needs to organize their day, is procrastinating, doing a brain dump, wants to plan their week, or says anything like "I don't know where to start", "I have too much on my plate", "I can't focus", "I'm stuck", or "I finished X but can't start Y". Also triggers on general focus and productivity requests — don't wait for the user to explicitly say "ADHD". If someone seems stuck, scattered, or overwhelmed, this skill applies.
persona-crafter
Designing deeply nuanced AI identities with specific behavioral traits, values, and language patterns. Transform basic chatbots into authentic, opinionated collaborators.
Macrocosmos SN13 API - Social Media Data Skill
Fetch real-time social media data from X (Twitter) and Reddit by keyword, username, date range, and filters with engagement metrics via Macrocosmos SN13 API on Bittensor.
customer-support-autopilot
Classify customer support tickets, draft accurate responses, suggest macros, and route escalations based on risk, SLA, and business impact.
fitness-support
Personal fitness coach specializing in home workouts with 2 dumbbells for muscle building. Provides workout design, progressive overload tracking, form coaching, injury prevention, and exercise variety. Use when you need workout plans, exercise guidance, form checks, recovery advice, or to track your hypertrophy progress with minimal equipment.
Support
A comprehensive AI agent skill for delivering exceptional customer support. Drafts responses to customer issues with the right tone and technical accuracy, manages support queues by priority, identifies patterns in recurring problems, escalates complex cases appropriately, maintains consistency across every interaction, and helps support teams and solo founders provide enterprise-quality customer experience without enterprise headcount.
openclaw-support
Clipcat - TikTok e-commerce video creation skill. Video search, social media insights, video analysis, viral replication, product-to-video generation, and video download via Clipcat.ai API.
outreach-sequence-crafter
Build respectful multi-touch outreach sequences with channel mix, follow-up timing, objection handling, and logging templates.
Customer Support Operations Engine
Build and run a world-class customer support operation — from ticket management to team scaling. Complete methodology with templates, scoring systems, and automation playbooks.
---
name: article-factory-wechat
humanizer
Remove signs of AI-generated writing from text. Use when editing or reviewing text to make it sound more natural and human-written. Based on Wikipedia's comprehensive "Signs of AI writing" guide. Detects and fixes patterns including: inflated symbolism, promotional language, superficial -ing analyses, vague attributions, em dash overuse, rule of three, AI vocabulary words, negative parallelisms, and excessive conjunctive phrases.